Our purpose at LYC company is to be a leader in the jade and gems market by providing the best quality jade and gems at the most affordable prices, and trading into the international market by export. We believe in using our expertise in jade and gems to work with our customers by providing them with products that exceed their expectations. LYC company values customer feedback in order to build long term relationships with our customers.
-We must listen to the needs of our customers and treat them with respect.
-Our company will grow through creativity, invention and innovation.
-It is vital to maintain ethical relationships with our suppliers and employees, as they are also part of the LYC family.
-Honesty, Integrity, and good business ethics are as indispensable part of our business model.
LYC gives customer support and surely provides customers with high satisfaction. LYC only distribute quality products for their customers. Although it provides the good quality customer service, to understand the customer’s needs, it needs to listen to the “voice of the customer” and takes action accordingly. And good quality customer service is only one factor in meeting customer needs. Well designed products and processes will also meet customers’ needs. The customers expect consistent quality of customer service; with a similar, familiar look and feel whenever and however they contact the company. Improving relationships with internal customers and suppliers assists delivery of better customer service to external customers, through reduced lead-times, increased quality and better communication. Equal effort must be made in attracting, motivating and retaining employees as is made for customers.
Very rich in natural and human resources, having possessed the strategic location in South East Asia with green and clean environment, Myanmar possesses high potentials for trade and investment. As Myanmar is very rich in natural resources like Jade, many foreigners interest in purchasing and exporting Jade. In Yangon, there are many Jade shops located in downtown area. The customers buy jade for gifts or resell in their countries. LYC targets to local and international customers for wholesale and retail. LYC can produce Jade products from mini jade products such as bracelets into huge jade carvings. LYC usually attends to trade fairs to acquire more customers.
